Clients are asking…are you giving them the right answers at the right time?
When a client is ready to make that buy decision, it should be as easy as possible, don’t you think? To make educated purchasing decisions, clients must be well-informed. Your distribution partners and direct customers request feature-rich component data, client-specific pricing, and availability information in real-time. These asks are increasing in volume and frequency as the industry continues to move toward digitalization.
To their own detriment, many organizations fail to meet these information requests in a timely manner. To remain competitive with peers in 2020 and beyond, consider how you can easily execute on the following tasks:
- Gain access to your ERP data
- Merge separate stores of data
- Establish API connectivity to your customers
- Automate data distribution
- Identify critical and actionable data for your customers
- Audit data queries to identify opportunities
- Develop marketing tools to increase volumes
- Establish a platform to automate quoting and purchasing activities
To reach the customer at the moment they’re making important purchase decisions, consider how you can increase fluency in the digital conversation. They’re buying now; what are you doing today to get them what they need?
Which item is more likely to result in a purchase?
Orbweaver understands these challenges. First, we integrate to your data stores, combining data from multiple sources if necessary. Next, we seamlessly integrate you with your customers regardless of their preferred data delivery mechanism. Whether via API, EDI, flat file, or other data exchange format, Orbweaver ingests, normalizes, and exchanges data between you and your trading partners.
|Component Manufacturer as Non-Paying Customer||Component Manufacturer as Paying Customer|
|Data Delivery from Component Manufacturer to Orbweaver||Managed by Component Manufacturer||Automated by Orbweaver|
|Data Delivery from Orbweaver to Component Manufacturer’s Distributor or Direct Customer||Free to Component Manufacturer||Automated by Orbweaver|
|Data Delivery to Secondary (..n) Distributor or Direct Customer (…n)||No||Yes|
|UI Portal for Data Integration Health||No||Yes|
|Alerts for Data Integration Failures||No||Yes|
|Document Management for Data Integration (Recording Contracts, Terms of Service, Service Level Agreements, and Points of Contact in UI)||No||Yes|
|Data Query in UI for auditing purposes||No||Yes|
|Events Recording and auditing for data review, analysis and export||No||Yes|
|Once implemented, Internal Resources required at Component Manufacturer for Data Distribution||Yes||No|
Orbweaver only transports data on a peer-to-peer basis between two trading partners that both agree to exchange the data, after the agreed-upon terms of service. We do not sell, anonymize, or mine your data.
Orbweaver’s data delivery process is automated. No longer will vacations, weekends, or even blackouts affect reliable data delivery to your customers.
Expand the content of data delivered to your distribution partners and direct customers to encompass STEP Files, datasheets, images, change orders, harmonized tariff codes, country of origin, as well as client-specific tier pricing and location-specific inventory availability.