Accelerating Efficiency:
Orbweaver transformed this cumbersome process by enabling automated, API-driven data retrieval from over 22 distributor and manufacturer feeds, dramatically enhancing operational speed and accuracy.
The Challenge: Slow, Manual Processes
Freedom’s traditional part lookup process was manual and labor-intensive:
- Data inconsistency created delays and operational bottlenecks, impacting responsiveness to customer requests.
- Multiple websites, files, and internal databases needed to be checked individually.
- Part information was manually uploaded from files sent to internal teams.
Orbweaver’s API Integration Solution
Orbweaver’s automated API-driven approach streamlined Freedom’s entire part lookup workflow:
- Integrated over 22 distributor and manufacturer data feeds directly into Freedom’s quote system.
- Normalized data fields and attributes for consistent and easy-to-compare results.
- Enabled real-time retrieval of part data, drastically reducing lookup times from hours to minutes.
“Our customers now receive the critical part information they need in moments, not hours—dramatically improving their experience and increasing our opportunities for new business.”
— John Magee
President Sales and Operations
Freedom
Results: Real-Time Efficiency & Competitive Advantage
90% Faster Part Lookups
Instant results, zero wait time
Orbweaver’s automation cut lookup times from hours to minutes—accelerating every quote.
Boosted Order Success Rates
Faster quotes, more wins
Rapid response times led to a higher order capture rate and increased revenue for Freedom.
Distributor Advantage
Real-time visibility, stronger sales
Distributors get automated access to Freedom’s data—boosting engagement, retention, and sales.
Strategic Advantage Through Real-Time Integration
The integration positions Freedom as a highly responsive distributor in the electronics supply chain. For distributors and manufacturers, partnering with Freedom through Orbweaver means immediate inclusion in an automated quoting workflow, increasing the likelihood of securing customer orders. Conversely, those not integrated risk being left behind due to slower response capabilities.
Future Opportunities
- Broader API Access — More partners, more integrations.
- Smarter Automation — Data-driven pricing and orders.
- Customer Self-Service — APIs for instant quotes.
Through Orbweaver’s powerful API enablement, Freedom transformed its operations from slow and manual to instant and competitive, setting the stage for continued growth and operational excellence.
